Terms & Conditions

Effective Date: June 9, 2026

Last Updated: June 18, 2026

Welcome to chattskinandcancer.com. These Terms and Conditions (“Terms”) govern your use of the website and services operated by Chattanooga Skin and Cancer Clinic (“CSCC,” “we,” “us,” or “our”), including our SMS messaging program. By accessing or using our website or opting in to receive text messages, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.


Use of This Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable local, state, or federal laws
  • Attempt to gain unauthorized access to any portion of the website or its systems
  • Transmit any harmful, threatening, or offensive content
  • Use automated tools (bots, scrapers, or crawlers) to access the site without our written permission
  • Interfere with or disrupt the website or servers connected to it

We reserve the right to restrict or terminate your access to the website at any time, without notice, for any reason.


Medical Disclaimer

The content on this website is provided for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

No information on this website should be used to self-diagnose or self-treat any skin condition. Reliance on any information provided by CSCC, its providers, or its website is solely at your own risk.

If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.


Appointments and Services

Information about our dermatology services, including descriptions, availability, and provider details, is provided for general informational purposes only. Submitting a contact form or appointment request through this website does not establish a patient-provider relationship and does not guarantee an appointment.

A patient-provider relationship is established only after you have been formally accepted as a patient and have completed the required intake process at one of our office locations.

CSCC reserves the right to decline any appointment request or service at our discretion.


SMS Messaging Program

Chattanooga Skin and Cancer Clinic offers an SMS (text message) program to communicate with patients and prospective patients. By opting in to receive text messages from CSCC, you agree to the following terms.

Program Description

Our SMS messaging program may be used to send you:

  • Appointment confirmations and reminders
  • Scheduling updates and service follow-ups
  • Missed call notifications and follow-ups
  • General office communications
  • Promotional offers and seasonal skincare reminders (marketing messages, only if you have opted in)

How to Opt In

You may opt in to receive text messages from CSCC by:

  • Submitting a form on our website that includes SMS consent
  • Providing your mobile number and verbal or written consent during an office visit, phone call, or other interaction with our staff

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from CSCC unless you opt in again.

Help

For assistance with our SMS program, reply HELP to any message or contact our office at 423-899-2700.

Age Restriction

Our website and SMS messaging program are intended for individuals who are at least 18 years of age. By using our website or opting in to receive text messages, you confirm that you are 18 years of age or older.

Message Frequency and Rates

Message frequency varies depending on appointment activity and the communications you have opted into. Standard message and data rates may apply depending on your mobile carrier and plan. CSCC is not responsible for any charges from your carrier.

No Third-Party Sharing of SMS Data

Your SMS consent and phone number information will not be shared with or sold to third parties or affiliates for their own marketing purposes. This applies to all SMS opt-in data and consent information collected through our website, forms, or any other method.

Carrier Disclaimer

Carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages.


Patient Privacy and HIPAA

CSCC is committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Our SMS messaging program is used for general scheduling and service communications only and is not intended for transmitting protected health information (PHI).

For full details about how we handle your health information, please review our HIPAA Notice and Privacy Policy.


Privacy Policy

Your use of this website and any information you provide to us is governed by our Privacy Policy, available at chattskinandcancer.com/privacy-policy. By using our website, you consent to the practices described in that policy.


Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Chattanooga Skin and Cancer Clinic or its content providers and is protected by United States copyright and trademark laws. You may not reproduce, distribute, or republish any content from this website without our prior written permission.


Third-Party Links

Our website may contain links to third-party websites or services for your convenience. CSCC does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.


Limitation of Liability

To the fullest extent permitted by law, Chattanooga Skin and Cancer Clinic, its providers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website, reliance on any information provided on this website, or participation in our SMS messaging program.

This limitation applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise, even if CSCC has been advised of the possibility of such damages.


Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to this page. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.


Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of this website shall be resolved in the state or federal courts located in Hamilton County, Tennessee.


Contact Us

If you have questions about these Terms, please contact us:

Chattanooga Skin and Cancer Clinic 6061 Shallowford Road Chattanooga, Tennessee 37421

Phone: 423-899-2700

Additional Locations:

  • 3891 Adkisson Drive, Cleveland, Tennessee 37312 (Phone: 423-479-8648)
  • 400 Dixie Lee Center Rd, Ste. C, Kimball, Tennessee 37347 (Phone: 423-815-9975)